Hi there, I do everything that I do by myself. I dont have any employees or helpers and I am a single guy. So please understand that this time of year I am getting a bit overloaded. I am doing my best to keep on top of email and phone calls but somebody may get missed here and there. I am very sorry if this happens. Sometimes trying to keep too many balls in the air (no pun intended) makes you drop them all. So just so you know that I am trying very hard to keep up on everything, but animal care always has to come first. Please contact me again if you do not hear back from me in a reasonable time. I apologize for any inconvenience. Thanks very much. E